Research of the State of service activity of the boarding house

Abstract

The process of improving service activities in boarding houses is relevant and requires study. Researches of the state of service activity will allow determining the reasons hindering its development and increasing its efficiency. The researches were carried out in two stages, the most significant indicators in the service activities of the boarding house were initially determined, at the second stage the assessment of service indicators was found in the boarding house «Moyildy». The results of the research provided an understanding of the fact that the boarding house needs to be drawn to a number of indicators, such as the speed of maintenance and the sanitary condition of the boarding house. In general, these research results provide an opportunity to determine the trajectory of service development in a boarding house.