Abstract:
This article presents the findings of a study on the use of digital technologies in
urban areas of Kazakhstan. Digitalization has emerged as a new technology for the country, and
its adoption has significantly increased over the past 6-7 years. The government's digitalization
program in Kazakhstan has a significant impact on all sectors of the national economy and the
daily lives of the general population. Nowadays, it is impossible to imagine a country without the
use of digital technologies. The author showcases the results of their research through an analytical
review of the digitalization of urban facilities, focusing specifically on the housing and communal
sector of the country. Programs that use digital technologies in construction have also been considered. This is because the construction industry is responsible for creating the majority of the
country's housing stock. The effectiveness of digitalizing housing and communal services is evaluated through a predictive assessment. The impact of implementing digitalization in the energy
supply sector is specifically evaluated for the major cities of Kazakhstan, while the effectiveness
of digitalization in the water supply sector is assessed nationwide. The research findings on the
implementation of the smart city concept are presented. Ratings are provided for urban economic
areas both before and after the implementation of digital technologies.
