Abstract:
A comparative assessment of business-to-company (B2C) e-commerce development in the Eurasian
Economic Union (EAEU) countries is difficult to conduct due to the incommensurability of their economies and
the lack of homogeneous data. To solve this problem, a composite index combining various sub-indices and indicators was created. The presented article discusses the creation of tools for assessing the B2C e-commerce
development in the EAEU countries. The initial research data was gathered from reports of the International
Telecommunication Union, UNESCO, the Universal Postal Union, the World Bank, as well as from official data
of national statistical agencies and central (national) banks of the EAEU countries. The composite index was
constructed by normalising the values of the indicators (method of normative ideals) for their comparison.
Further, data values underwent a linear transformation to a 0 — 100 scale in order to ensure their proportionality. Weighting coefficients of the indicators were determined by the method of expert evaluations. Based on the
developed index, countries may be ranked by the overall index, as well as by structural factors of B2C e-commerce readiness and use intensity. The use of the e-commerce development potential was analysed based on
the values of individual sub-indices. In addition, the proposed toolkit can be applied to monitor changes in the
EAEU indices over time, provided that the normalised values of the indicators are maintained. Policy makers
can use the research results for improving the conditions for the e-commerce development in the EAEU member-states, as well as for creating a common space of e-commerce that contributes to the strengthening of economic integration. Moreover, the article contains methodological recommendations that can be utilised to create similar assessment tools for other regional economic blocs. The limitations of the study are related to the
need to consider the regional specificity of the analysed countries or regions.
